Applications, Case Status & Change Reporting

Important Note: We strongly encourage you to use the More Information links to find complete eligibility information, information about other community resources, and complete application procedures.

View Case Information for Current Child Support Customers:

You can now access the Ohio Child Support Customer Service Portal which provides customers with an active child support case a secure environment in which you are able to view and print up to two years of child support payment data, as well as view address, employment, health insurance and support order information that is on file with the child support agency.

For more information on Child Support, go to our Child Support Page.

View Case Status and Report Changes for Current Food Assistance & Medicaid Recipients:


Utility Payments

When Seneca County families with minor children have a problem with their utilities that may affect the health and safety of the children, there may be assistance with funding to help.

Who is potentially eligible for these services?

  • A Specified relative with minor child(ren)
  • Legal custodian/guardian with minor child(ren)
  • Pregnant woman
  • An Ohio non-custodial parent if the non-custodial parent and/or the child reside in Seneca County.

The emergent need must be determined by the Seneca County Department of Job and Family Services.

Eligibility is limited to 2 utility types (ex: gas and electric) in a 24 month period with a maximum of $500 to be paid per separate utility type.

Eligibility is also limited to households who are at or below the 150% of the Federal Poverty Level.  The previous 30 days income for the entire household must be verified.

Persons in Family
or Household
Family Income
Threshold
1$17,505
2$23,595
3$29,685
4$35,775
5$41,865
6$47,955
7$54,045
8$60,135
Each Add'l PersonAdd $6,090

Eligibility based on 150% of the
2014 Health and Human Services Poverty Guidelines
published March27, 2014

What services might be covered under the maximum $500 per 24 month benefit?

Utility Assistance

Payments to prevent shut off or to reconnect (must have disconnect notice) electric, gas, and/or fuel oil. Note: 2 utility types may be paid 1 time each in a 24 month period up to $500.00 per utility type. There must be a separation of 24 months between payment for each utility type.

When Emergency HEAP is available, applicant must apply for and receive approval or denial before services can be rendered. Regular HEAP must be applied for also. HEAP and Emergency HEAP are normally available from October through March.Effective 11/1/12, E-HEAP states that an individual enrolled in PIPP Plus and has a default amount must pay the balance of the PIPP Plus default (per utility) by the due date of the next bill or they will not be re-enrolled in PIPP Plus and will again be subject to disconnect due to the defaulted PIPP Plus balance.PRC funds will not be used to pay PIPP Plus defaulted amounts that occurred prior to 11/1/12

If a customer receives a regular utility assistance check, the amount of those checks will be deducted from the amount the agency can cover on a past due bill.

Needed verifications include the following:
  • Original disconnect notice
  • Signed release to utility company and/or landlord, if applicable.
  • Verification that at least one payment has been made on the utility within 90 days prior to the date of application and that the total payment(s) made equaled a minimum of 15% of the amount needed to prevent a disconnect or to reconnect service.
  • The previous 30 days income for the entire household.

Home Repairs

So that child(ren) can be cared for in their own home. The applicant must be the home owner.

Needed verifications include the following:
  • Three estimates are needed.
  • The previous 30 days income for the entire household.

How do I Apply?

1) Obtain & Complete an Application

You may print an application.

At the time you apply, you may also register to vote by also completing this Ohio voter registration form.

Or, You may call our office at 419-447-5011 or 800-825-5011 to have an application mailed to you.

Or, you may come to our office and pick up an application.  Click here for our hours and location.

A case worker at our office can help you if you are having problems getting needed information.

2) Return the completed, signed Application

By Mail to:
Seneca County DJFS
900 E CR 20
Tiffin, OH 448830

By Fax to:  419-447-5345

Or come to our office.    Click here for our hours and location. You may also place your application in our drop-box next to the main entrance (at the back of the building), after hours.

It is important that you mail, fax, or deliver your application to our office as soon as possible as it could affect the effective date that you may be eligible to receive benefits.

If additional documentation is needed, a checklist will be mailed to you.

Applicants will be notified by mail of their approval or denial.

The Seneca County Department of Job and Familiy Services is responsible for approving or denying the request within 10 business days after completion of the application process. A PRC application will be denied after 30 days if all requested verifications are not received. The completion of the application process starts with the receipt and or verification of all requested documents.

If additional documentation is needed, a checklist will be mailed to you.

Applicants will be notified by mail of their approval or denial.

The Seneca County Department of Job and Family Services is responsible for approving or denying the request within 10 business days after rcompletion of the application process. A PRC application will be denied after 30 days if all requested verifications are not received. The completion of the application process starts with the receipt and/or verification of all requested documents.

For More Information

Contact the Seneca County Department of Job and Family Services at 419-447-5011:

  • PRC Staff at extension 417
  • Carol Owen at extension 322

 

Note: This is only basic information. An accurate determination of eligibility for assistance requires an application be filed and an interview be conducted regarding each household's specific situation.

To find out more, contact Seneca County DJFS.

More information may also be obtained from the ODJFS Program Enrollment & Benefit Information Guide.



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