Child Support Service Information

To Apply for Child Support Services

Contact us at (419) 447-5011 or toll-free at (800) 825-5011 ext. 606.

Or, you may come to our office.  Click here for our hours and location.

To Obtain Payment Status Information

Payment Status Information must be obtained by accessing the following as our agency no longer gives out payment information over the phone:

  • The Ohio Child Support Customer Service Web Portal is available for customers to access their account information as well as view and print payment histories. The portal will provide” real time” account information and is available seven (7) days a week, twenty-three (23) hours a day.
  • Phone: 1-800-860-2555

For Other Questions

If you have questions concerning your case (other than payment and balance information including the last payment, date received, and a total balance), you may contact the Child Support Customer Service Call Center at (419) 447-5011 extension 606, or toll-free at (800) 825-5011 extension 606.